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Terms and Conditions

At Sugar & Spice we are committed to providing you with products that are of the highest standard.

If, for any reason, you are unhappy with any of your purchases, they can be returned for an exchange or refund.  The items must be returned within 14 days of purchase and must be in original packaging with orginal tags and in an unused/unworn condition. Please contact us via email at sugarandspicethebabyshop@gmail.com to discuss refund/exchange options prior to returning your purchase.

Exchanges:

When returning purchases for an exchange, please include a self addressed pre-paid satchel.  Original postage charges will not be refunded.  Alternatively, an exchange can be made in person if you are located in Alice Springs, NT.

Refunds:

Once purchase has been returned, in original condition, a refund will be given minus the delivery charge.

Sales:

Any items purchased "on sale" are non returnable/refundable.  Please choose your items carefully and if you have any questions, we are only an email away.

Damaged/Faulty Goods: 

We check our products carefully prior to sending them out.  If you do recieve a product that is faulty or damaged, please immediately notify Sugar & Spice via email to arrange an exchange or refund.

For all further enquiries please do not hesitate to contact us via email: sugarandspicethebabyshop@gmail.com